![]() Important: Before making changes to the registry, make sure to create a backup of the registry. If the option is checked but at the same time greyed out, use the registry to uncheck it: checking that the option Always prompt for logon credentials is not checked in Outlook under File > Account Settings > double-click on your email address > More Settings > Security tab.Important: If you have more than one Exchange mailbox hosted with Intermedia configured in one Outlook profile, follow the steps in this Knowledge Base article to stop getting prompted for password. modifying Credential Manager entries manually.This tool runs a set of manual changes programmatically such as the addition of correct entries to your Credential Manager. ![]() running Save Outlook Credentials Tool. ![]() So, if Outlook 2016 or newer will not save the user's credentials, you may try: ![]() Unlike in the previous versions of Outlook, it is not possible to modify the preferred type of authentication. ![]()
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